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Managing Business Risks

13 March 2025

Managing Business Risks

Running any size of business comes with risks and rewards which vary from business to business, from dealing with hazardous goods to protecting sensitive personal data.

 

There are lots of free resources about identifying and managing risks including:

 

  1. Risk management guide for small to medium businesses from CPA Australia; or
  2. Managing Business Risks from the Federal Government.

 

Why Manage Risk?

By managing risk, you can reduce the financial and reputational impact of unexpected events, also:

 

  1. Improve your relationships with customers, suppliers, employees and the community, by understanding and managing their expectations
  2. Improve staff confidence in a safe work environment, through workplace health and safety (WHS) and workers’ compensation insurance
  3. Keep your business open during natural or economic disasters, by having an emergency management plan
  4. Reduce your compliance and insurance costs, by having a lower risk of damages.

 

Risks That Need to be Managed

You're required by law to manage some risks. For example, you must manage or reduce the risk of:

 

  1. accidents and injury of customers or employees by making your workplace safe under work health and safety (WHS) laws;
  2. customer complaints by treating customers fairly under Australian Consumer Law
  3. damaging the environment by meeting the environmental laws that apply.

 

Maintain the Right Type and Amount of Insurance cover

As your business evolves, so should your insurance coverage. Regularly review the mix of insurance cover and sums insured to ensure they align with your risks and activities.

 

Get Professional Guidance

Navigating risk management isn’t always easy. An experienced adviser can help assess your needs and ensure you have adequate and cost-effective protection.


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Your 2025 Small Business Insurance Checklist Insurance is an important way to manage and reduce the financial impact of business risks for your: Customers & employees; Earnings; Assets (plant & equipment, buildings and stock); and Personal assets of directors and managers. What Insurance is Optional & What's not? Your business may need certain types of insurance, like compulsory CTP or workers compensation. Others like professional negligence may be required by your professional association, such as doctors or accountants, or your clients. Other types of insurance are your choice. Workers compensation insurance – compulsory of you have employees Employers must have workers compensation insurance before starting to operate. It covers employees if they become injured or sick because of work. If you employ a contractor in your business, check to see if your need to include them under your workers compensation policy. Sole traders – optional death, illness and disability insurance If you’re a sole trader, workers compensation insurance doesn’t generally cover you. You’ll need to get your own personal death, illness and disability insurance. This will pay a lump sum if your permanently injured or loss of income for short term disability. CTP insurance is compulsory if you own or operate motor vehicles CTP covers injury to passengers and pedestrians. This is separate to comprehensive or Third-Party Property damage cover, which is optional. Property & Business Interruption insurance These are optional insurance policies, designed to protect buildings, stock, plant & equipment and other physical assets, whether you own a farm or a wholesale business. Typically, the policy includes cover for loss due to fire, burglary, glass, storm damage and accidental damage. Cover can also be purchased for Goods in transit, machinery breakdown. Business Interruption covers the resultant loss of income or increased costs of working following loss or damage to your property. Public & Products Liability insurance This insurance protects legal defence costs and damages awarded by a court if found responsible for injuries to another person or damage to their property. This may be from a slip and fall at your premises or injury form a product sold by the business. Additional cover can be purchased for product recall, advice provided related to goods sold and Management liability insurance This insurance covers directors, officers and managers for claims against mismanagement. It covers legal defence costs as well as court awarded damages against individuals, protecting their personal assets. Management liability insurance can also cover crime against the company, breach of employment practices and cyber and privacy liability. Talk to your insurance broker or authorised insurer about policy options for your business. Cyber insurance This helps protect your business from the costs of cybercrime. It can cover costs related to cyber extortion or ransomware, loss of profits and any resulting legal liability. Where to get advice Talk to your insurance adviser, they’ll discuss your risks and needs and provide advice and options for you to consider. Regularly reviewing your insurance ensures you have the right protection in place for your business’s evolving needs.
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